Best Crm Solutions For Small Businesses – Running a business, big or small, can be tough, and it’s even harder when you can’t blow your pants all the time. For that, you need to have a good communication plan and flow so you can maintain healthy relationships with customers. So what better way to do this than using CRM software?
Investing in a CRM system can be one of the best investments you make. It is the only tool that integrates all your business processes, be it sales, marketing or customer service. It gives you a 360-degree view of your customers and helps you give them a personalized experience at every touch.
Best Crm Solutions For Small Businesses
But with so many CRMs on the market, which one should you choose? Are you looking for the best CRM software for small business or is there a good CRM out there? Check out our top picks, then read on for our tips on choosing the best for your business.
Best Crm Software For Small Business
HubSpot CRM is the ideal CRM software for small businesses. This platform is a big name that comes with a free version – a lightweight yet powerful option for SMBs. The best part about Hubspot CRM is that you don’t need to buy a paid version and it offers a free experience forever.
The free version of HubSpot CRM gives you access to standard tools for contact groups, communicating with prospects, scheduling appointments, and managing service tickets. This gives you unlimited users and up to 1 million connections which is great for small businesses. Free HubSpot CRM users can take advantage of the thousands of additional features featured in the App Marketplace.
If you want to get detailed information about HubSpot CRM, check out our HubSpot service now!
Zoho CRM is packed with a number of useful features to keep your business running smoothly and efficiently. It makes good use of artificial intelligence (AI), and its intelligent technology enables remote workers to work together effectively. Advanced options like workflow automation, sales force automation and ad campaigns provide a huge boost to your sales productivity.
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Pricing: Zoho offers flexible pricing based on monthly and annual terms. There are four options starting at $12/user/month and including free trials for each subscription level.
Monday.com is a full-featured customer relationship management (CRM) platform, with a focus on sales flow management. CRM is designed to help sales organizations gain a complete understanding of their sales processes and performance. It gives customers the ability to monitor their sales activity, predict future sales and measure their success by quotas.
While Monday is a great project management tool, it is far from perfect. The CRM doesn’t have a built-in email client, and it lacks some of the features that a CRM brings such as contact management, lead generation and time management. However, Monday.com CRM is a great choice for small businesses as it offers a free trial and a free forever plan for 5 users.
Pricing: Monday.com CRM offers a free plan for up to 2 seats, followed by a price based on the number of seats, and functionality required. Paid plans start at $10.00/stay/month, billed annually.
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Insightly is the perfect CRM platform for small business owners and newcomers to this software category. The platform integrates sales, marketing, project management and customer support, making it ideal for small businesses looking for a comprehensive yet low-cost solution.
With Insightly, you can manage your sales pipeline and predict future sales. CRM also helps you track marketing campaigns, measure their performance and create custom reports. When it comes to analytics and reporting, Insightly excels in letting you control your reports to see which metrics and data you think are most important. . Unfortunately, the CRM platform lacks good support features. That’s not to say the customer service features are bad or lacking, but it’s not one of their top selling points.
Price: There is a free 14-day trial of Insightly. After that, it costs $29/user/month for the CRM Starter plan and $49/user/month for the CRM Professional plan.
Freshsales by Freshworks is an advanced CRM platform for small businesses with a great combination of built-in communication tools and AI-powered features.
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CRM is designed to drive traditional sales channels beyond traditional transaction tracking and management processes. With Freshsales, you can measure the health of your sales funnel and get detailed information at every stage of your sales process. This CRM software also comes with an AI-powered assistant, Freddy, who learns from your customer’s historical sales, activity, and contact data to provide the best suggestions you can use between shopping trips.
Pricing: Freshsales is available through four plans – Free, Growth, Pro, and Enterprise – which range in price from free to $69 per month when paid annually.
Salesforce is probably one of the largest and most used CRM software on the market. It is a complete CRM software that helps you manage your sales, marketing and customer service activities in one platform.
Luckily, Salesforce offers competitive plans for small businesses with their low-cost plans. This plan gives you access to powerful features such as leadership and contact management, time tracking, easy task and event registration, document sharing, and much more. You get 5GB of storage per user and unlimited usage.
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Price: At a very affordable price of only $25 per month, Salesforce is one of the most affordable CRM software for small businesses.
Pipedrive is a CRM software designed to manage customers. It has a simple and easy to use interface that customers will love. When using Pipedrive, nothing passes any stage of the sales process.
Pipedrive allows you to record calls, emails and meetings while easily tracking your progress with each lead. The software offers great features for organizations, such as the ability to see who did what, real-time sales dashboards and performance reports.
Price: CRM offers a 14-day free trial of all its plans. After the trial period, Pipedrive pricing plans start at $12.50 per user per month for the basic plan and increase to $59 per month for the advanced plan.
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While every business’s requirements are different, the best CRM for small business will help manage your customers and clients, they can improve. Here are four basic CRM functions that we think are best for small businesses. Learn more about the benefits of using CRM for your business here.
One of the main goals of CRM is to help you strengthen your relationship with customers. After all, happy customers are the key to success for any small business. CRM software should give you a 360-degree view of your customers, including their contact information, conversation history, purchase history and any notes you make about them. The contact management function should provide you with reminders and share necessary customer information across different departments.
Another major CRM goal is to help small businesses develop and manage leads effectively. A good CRM system makes it easy to capture leads from a variety of sources, including your website, social media and external channels. It will also help you track the progress of each prospect and know when to follow up.
To get more deals, you must have a clear understanding of your sales funnel. A CRM system can help you track every stage of the sales process, from the initial contact to the final sale. This way, you can see where each task is and what needs to be done to move forward.
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Finally, a good CRM system will provide you with valuable insights into your business through analytics and reporting. By tracking key metrics, such as conversion rate and customer lifetime value, you can identify areas of improvement and make decisions to help grow your business.
When choosing the right CRM for your business, start by analyzing your business needs. Then compare those needs with CRM capabilities to find a match. Most importantly, test the CRM system before making a decision. The best CRM for small business is the one that fits your specific needs and helps you grow your business.
Contact us today and discuss your business processes and we can help you decide if CRM is the right solution for you and build the best CRM for your business. We’re here to help you grow!
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