Bruce Engineered Maple Hardwood Flooring

Bruce Engineered Maple Hardwood Flooring – Pickup If your product is not a special order, you can order it anywhere near you for an additional cost.

Devices can be shipped to the 48 continental United States via standard ground service. You can expect your order to arrive within 1 to 7 business days. Business days are Monday through Friday, excluding US federal holidays.

Bruce Engineered Maple Hardwood Flooring

Bruce Engineered Maple Hardwood Flooring

Heavy items must be shipped via ground transportation (shipping companies: Fedex Cargo, Yellow Cargo). Generally, large items will arrive within 2-8 business days after leaving the warehouse. Larger items will leave the warehouse in 2 or 3 days. We are unable to offer expedited shipping for larger items. The delivery company will contact you by telephone to arrange the delivery date and time. Generally, there is a minimum of four hours for delivery and an adult must be present to approve, review and sign. This item will be delivered to your shipping address. The shipping company is not responsible for unloading the merchandise from the vehicle or transporting it within the premises. It can be heavy and bulky if you don’t pack it. Therefore, we recommend that someone help you unload the merchandise from the car and carry it inside. All prices exclude door loading, domestic shipping and box pickup.

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Note: Our in-store return policy differs from our online store. Return policy: (30 days for standard items, 15 days for special price items)

Bruce Engineered Maple Hardwood Flooring

We hope you are satisfied with your purchase. If you are not satisfied with your purchase, you may return the item for a full refund within 15 to 30 days of receiving the item. Items must be returned in good condition, in the original boxes, with all documentation, parts and accessories. In no case will merchandise be received after 15 or 30 days. You are responsible for all shipping costs. Our actual shipping charges are usually more than what our customers pay for online orders when we deliver them. Discounts may vary depending on size and final destination.

We do not accept returns on unused foam flooring, moldings and accessories such as stickers and accessories.

Bruce Engineered Maple Hardwood Flooring

Bruce American Originals Warmed Spice Maple 3/8 In. T X 5 In. W Engineered Hardwood Flooring (22 Sqft/case) Ehd5733lee

All items marked Special Order are subject to our Special Order Express Return Policy. All expedited special order returns/exchanges require a 25% customer deposit. Original shipping charges, sales taxes and handling charges are non-refundable. To receive a refund, the customer must return the item to us at their expense.

Returned items must be unused, in their original packaging and stored properly. Any returns that do not meet the refund criteria above will be returned to the customer at the customer’s expense. All orders in transit cannot be canceled and are considered returns.

Bruce Engineered Maple Hardwood Flooring

When you receive the products, please check them carefully according to the content and conditions. If you receive a damaged or defective item, please contact a customer service representative immediately at 866-563-5667. Provide the technician with your order number, item number, and tracking number from your confirmation email. Floor Factory will endeavor to replace damaged or missing items as long as they are listed on the documents you signed upon receipt of your order. Without these documents no claim can be submitted. You must store damaged items. If you make a claim for damaged products and we do not have the products to pick up, you will be charged for replacement products and any products delivered to you. If you reject an order, actual shipping charges, handling charges and related fees will apply.

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They must purchase the full amount as described. No minimum purchase. The information is limited. Available online and in store. Returns must be made on the entire order purchased. There are no refunds or partial refunds. All returns must be shipped within 15 days. Shipping/handling charges are non-refundable. The product must be returned in the same condition in which it was purchased. Bruce Hardwood Flooring Bruce LifeSeal Rigid Core Flooring Bruce Solid Core Flooring

Bruce Engineered Maple Hardwood Flooring

Read Product Recalls We recommend requesting samples from us or the manufacturer to ensure your satisfaction. The samples do not represent the reality of the final product, but they should be very close. Colors also vary depending on when they were made. If they are made at different times, the tone may vary slightly. This is not a problem if the items go to different areas or rooms, but if they are placed in a fixed area, we recommend purchasing terrain/equipment, which grants +10% damage to the entire area.

Size/Thickness Differences If you intend to install this product next to existing products, please understand that they may not be the same size or thickness. Even if you receive samples, these samples may not be a true representation of your current product unlocking system or history. Please make sure the size and product code match the frame or item below. If you order the wrong product, in some cases it can be returned, but there will be a 35% refund.

Bruce Engineered Maple Hardwood Flooring

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