Phone Systems For Small Businesses Comparison – Let’s face it: the internet is enough today to enable our daily communication. But we cannot rule out that business telephony is still very important for companies to communicate reliably and professionally with their customers. Telephone service is not only more reliable, but also a more economical and productive opportunity for business communication.
However, since business phone systems come in many different types and meet different needs, finding the right one can be difficult. In this article, we’ll review and compare the best business phone vendors in 2023 and take a closer look at their standout features. Let’s dive in.
Phone Systems For Small Businesses Comparison
With a great combination of innovative phone system, reliability and affordability, Community Phone is the best business phone service for most users.
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Community Phone differs from conventional landline service providers because it uses cellular towers as the transmission medium. This has two main advantages: you don’t need wired internet or a copper connection, and you can set everything up yourself.
In addition, Community Phone’s business services solution is ideal for areas where there is no Internet or traditional landline service, but nearby cell towers.
The provider offers a stationary base device that automatically finds and connects to the nearest cell tower. Your existing telephone system connects to a fixed base station to provide communication. Plus, the base unit offers a 12-hour battery backup, so you can talk 24 hours a day, even during power outages.
This allows you to switch from a landline or mobile phone without the Internet. You get unlimited calls within the country, the number of the outgoing subscriber, voicemail, temporary forwarding and call waiting.
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With this package, you can keep the same phone service and get dynamic features such as call routing, dialer menu and call greeting, transfer and simultaneous call, real-time call forwarding, voicemail to email and second line forwarding, if the first line is busy. You get unlimited calls throughout the US, virtual call management, all basic communications, one provider with one bill, no internet, and onboarding specialists.
Nextiva is another popular business phone system in the US. The provider combines advanced business communication features with affordable pricing to best suit businesses. Nextiva allows teams to collaborate and communicate with their customers from one place.
Another powerful feature of Nextiva is intelligent analytics that help make effective decisions to improve customer service. For example, you can track calls in queue, abandoned calls, average talk time, average idle time and more.
Ooma is one of the best business telephony services because its features are fully optimized for professional needs. The company allows you both to keep your existing phone number and to choose a new one without additional costs.
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In addition, registering with Ooma business service gives you many benefits such as free toll free number, free local phone numbers, own mobile app and virtual fax. In addition, each Ooma subscription offers more than 50 calling features for productive communication and collaboration.
RingCentral provides comprehensive communication solutions for businesses. It supports everything from voice calls and messages to faxes, all in one program. With RingCentral, you can set up your corporate phone system in minutes for flexible collaboration with other team members and seamless communication with customers.
In addition, RingCentral is optimized to separate business and personal contacts for productive communication. In addition, you get real-time system activity and usage analysis for effective decision-making.
Here we have another advanced business telephony service provider based on innovative cloud servers. The provider allows for easy integration of project management tools such as Microsoft Teams, allowing you to manage tasks and communication quickly and efficiently.
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Another attractive feature of the 8×8 business phone system is that it allows you to easily switch from phone call to chat to split screen. So you can collaborate however you want.
Aircall is another option for business phone solutions. This ensures seamless business communication and gives you the freedom to integrate your company’s sales CRM and project management tools. That way, your employees can follow professional conversations and adjust their to-do list accordingly without going back and forth too much.
The provider allows you to set up a business phone system in more than 100 countries in various ways. You can configure your phone systems and manage your business communications using Aircall web applications, desktop PCs or smartphones.
Grasshopper is a modern solution for business communication. The innovative app integrates a business line and virtual phone system into your phone, providing flexible communication from anywhere.
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Although Grasshopper offers a virtual business calling service, you can still access all numbers – toll free, private or local. Plus, every plan at Grasshopper offers 24/7 support in the US for your convenience.
While Spectrum’s business voice service isn’t the most affordable on the market, it’s effective. The phone service includes unlimited local and long-distance calls, so you don’t have to pay anything extra beyond the monthly subscription fee.
In addition, the inclusion of more than 35 business calling features is another important addition so that you can interact with customers in the best possible way. You can also keep your existing phone number.
AT&T is also a good phone service for professional communication. The company has been around for decades and has been providing reliable phone services to small businesses. While AT&T’s prices are quite competitive, you get a lot in return, like fast 100 Mbps internet.
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Additionally, AT&T phone service includes a number of calling features such as voicemail to text, call forwarding, simultaneous calling, and more.
Last but not least, Verizon is an advanced business phone service that offers many additional features, such as unlimited nationwide calling. Verizon’s phone plans are based on VoIP (Voice over Internet Protocol), which means you need an active Internet connection to communicate.
While Verizon’s VoIP service has limitations like 24/7 Internet access, you also get some extra features like caller ID, voicemail, and call waiting. In addition, the provider also supports speed dialing, intercom and three-way calling to ensure productive communication with customers.
Getting started with a business landline at Community Phone is fairly easy compared to a traditional landline operator. First, you need to replace your existing telephone service (if any) with a Public Telephone.
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After registering with Community Phone, you get a fixed base unit that connects to a nearby cell tower. The device configures automatically and uses wireless transmission, so there is no need for a technician or a wired network.
Next, you will need a special phone number (if you do not already have one). With Community Phone, you can choose from several available business numbers in your area. Once you have also registered a phone number, you can start using the Community Phone service for business communication.
Because business communication service providers come in all shapes and sizes, finding the right one for you can be difficult. When choosing a phone service for your business, consider the following factors to get the best bang for your buck:
Today there are different types of phone systems, the most popular of which are wireless landline telephony and VoIP. If you’re looking for top-notch reliability and voice quality, landline telephony is the best choice. But if you’re more into advanced features, you’re better off using a VoIP phone service. Community Phone offers the best of both worlds with its innovative phone service.
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Which phone service provider you choose has a direct impact on your user experience. Before choosing a business phone service provider, make sure it is reliable, trustworthy and easy to use. You can also check the company’s official customer reviews to make a satisfied and informed decision.
As a general rule, invest in a business phone system only if it fits your budget. Avoid companies that charge huge amounts of taxes with each plan. Also, avoid providers whose plans don’t meet your requirements. For example, if you don’t need Internet in the office, why pay extra for a VoIP-based phone service that requires an additional Internet subscription?
Features like call forwarding, simultaneous call, caller ID, etc. are quite effective for productive business communication. If you care about it, make sure the phone service you’re considering includes it in their business phone service package.
Every business today needs a landline for communication. A landline service provides greater privacy as employees do not need to share their personal contacts with customers. It’s also more cost-effective for business communication, as in most cases you only need to pay a subscription fee rather than a minute-by-minute fee.
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A small business phone system is a set of interconnected telephones used in a business. This phone system supports advanced phone features such as call forwarding, simultaneous calling, call counting, message boxes and more. Thus, the company can process communication with customers more productively.
Google Voice is a great phone solution for small businesses that need basic calling features for business communication. However, it has certain limitations such as no toll-free number support and limited global coverage. So, depending on your requirements, most companies are better
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